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First volunteer awarded Policy and Campaigns certificate

Rebecca 12.2.19

Rebecca Stacey is the first volunteer  to be awarded the Citizens Advice Westminster’s new Policy and Campaigns training programme certificate. The research team at Citizens Advice Westminster developed the training so that the work of policy  and  campaigns volunteers could be valued and recognised formally in the same way as other volunteer roles. The team developed […]

People on universal credit struggle to pay for housing

People on Universal Credit helped by Citizens Advice Westminster still struggle to pay for housing as they wait for payment Citizens Advice Westminster says people they help with Universal Credit are still struggling to pay for the roof over their heads, despite the wait for their first payment being reduced from 6 weeks to 5. […]

January 31st busiest day for debt advice

  Today, the last day of January, is usually the busiest day of the year for people seeking help with their debts, according to Citizens Advice Westminster. Analysis of national data from the past 12 months reveals that on 31 January 2018 the Citizens Advice network helped 2,800 people face to face, on the phone […]

Focus Newsletter – Winter 2018/19


Year ends on all-time high for Citizens Advice Westminster New wiser money project for Westminster residents Money talks around Westminster  Our Wiser Money team had a busy end to 2018, with their “Talk Money” sessions taking place around Westminster, including the Talk Money Conference with Martin Lewis! Shaping up for the future – building community […]

Year ends on all-time high for Citizens Advice Westminster


As we move into the new year 2019,  I can reflect that Citizens Advice Westminster ended 2018 on an all-time high. We willl also mark our 80th year of service to the citizens of Westminster in September 2019. I would like to pay tribute and thank all our staff and volunteers whose hard work, dedication […]

Campaigns role leads to new career opportunity

Ming Rebecca - CitA office

Rebecca Stacey (pictured left with colleague Ming), who joined the Campaigns team 11 months ago, describes how working at Citizens Advice Westminster has helped develop her skills and experience so that she has now launched her career as a campaigns specialist. Why did you choose Citizens Advice Westminster rather than any other charity? Because I wanted […]

Engaging with local business

Paddington Now event

Reaching out to local small and medium enterprises (SMEs) was the focus for the joint PaddingtonNow BID and Citizens Advice Westminster’s breakfast network event on 17 October where the financial capability team explained that Citizens Advice was the charity for the whole community. Aimed at small businesses and HR teams, the bureau described the ways in which the […]

Shaping up for the future – building community capacity

Dee Shirley AGM

Citizens Advice Westminster’s work to help the most vulnerable and needy residents was commended by Karen Buck, MP, who hosted our AGM at the House of Commons on 13 November 2018. CEO Shirley Springer reported that the organisation had  been awarded a new Advice Services contract from Westminster City Council in September which meant that it was […]

New wiser money project for Westminster residents


Westminster  residents can now access a new Wiser Money project designed to help them with their financial planning. Funded by the Money Advice Service (MAS) it will deliver debt and money management advice and casework to local clients. The full range of debt problems to be delivered under this initiative “Capitalise – London’s debt advice […]

Money talks around Westminster


The Financial Capability team at Citizens Advice Westminster ended 2018 with their busiest two months ever, “Talking Money” at various events around the borough. During the national #TalkMoney week, they held events at two locations for the benefit of the general public: the Beethoven Centre on 12 November and Church Street Library on 14 November.  […]

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