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Successful debt management


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Janet is a mother of 15 year old twins and works full time as a teaching assistant. She came to Westminster Citizens Advice as she was facing severe financial difficulties. Eight years earlier Janet lost her job and while she was searching for new employment she fell into credit card debt. She had two little […]

Beware of scams !


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Citizens Advice Westminster is spreading the word about scams to help stop more people across Westminster from being conned. The charity is taking part in Scams Awareness Month, a campaign encouraging people to report and talk about scams that runs through July.

Westminster Council’s statement: Fire safety in Westminster tower blocks


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We pay tribute to the heroic actions and bravery of our emergency services as they continue to respond to this horrendous incident.
“We are offering all the support we can to our neighbouring borough to help those affected in any practical way we can. This includes Westminster staff working in the respite centres, offering accommodation for those who have lost their homes and access to our housing options service to help with rehousing.

Changing people’s lives


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When people find out I volunteer, they sometimes ask what I gain from it since I’m not getting paid. The answer is simple: there is nothing like the feeling of excitement mixed with nervousness you get before a workshop, because you’re wondering who will be there and what the group dynamic will be like.

Adviceline off to a flying start


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I am very pleased to report that the service, managed between six local Citizens Advice offices across London, is working very successfully. The aim was to expand our ability to deal with more clients by telephone and to ensure that Westminster residents have more opportunities during the week to speak to an assessor over the phone

Support us on London Legal Walk 2017


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Support us on London Legal Walk 2017 A team from Citizens Advice Westminster made up of staff, volunteers, and their friends and family will be participating in the London Legal Walk on May 22. All funds raised will go directly to supporting the life-changing services that we provide free to the citizens of Westminster. Why […]

Switch on to switching


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Westminster residents are among the least likely to switch their energy provider, according to national research. And with many providers increasing their charges for 2017, it is always a good idea to check out your bill and see if you can save money. If you are on standard variable tariffs, you should try to lock […]

Take control of your finances


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The Wiser Money Advice Service at Citizens Advice Westminster has had a busy start to the year. So far it has held thirteen money management workshops around the borough. “At a time when the latest Bank of England money and credit statistics show an annual rise of around 10% in consumer credit to over £192 […]

Growing our vital network


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Volunteers are the lifeblood of the Citizens Advice service and the Westminster office relies on up to 40 volunteers to assist its 28 staff to deliver its essential community services. “So it is very important that we maintain a strong network pool. Many people can only give up their time for a few months, so […]

Want to cut your water bill?


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Water is the staff of life – so says the old saying!  So it is no surprise that the cost of their vital  water supply is a key issue for many Westminster tenants. Last year’s successful legal challenge to overcharging by Southwark Council in the case of  (Jones v London Borough of  Southwark (2016) EWHC457 […]

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