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Beware of scams !


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Citizens Advice Westminster is urging people to be aware of  scams Citizens Advice Westminster is spreading the word about scams to help stop more people across Westminster from being conned. The charity is taking part in Scams Awareness Month, a campaign encouraging people to report and talk about scams that runs through July. The drive […]

Westminster Council’s statement: Fire safety in Westminster tower blocks


Fire safety in Westminster Date: Wed, 14/06/2017 Statement from the Cabinet Member for Housing, Cllr Rachael Robathan: “With the tragic news of the Grenfell Tower block fire in the Royal Borough of Kensington and Chelsea, our first thoughts are with the families and friends of all those who have been affected by this dreadful fire. […]

Changing people’s lives


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Fran is a volunteer in our Financial Capability team and values the experience and challenges it offers I have always been active in various societies and clubs over the years, so when I started my graduate degree in law in London two and a half years ago and didn’t involve myself in any cause for […]

Adviceline off to a flying start


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Welcome to the second issue of Focus in which we report on some of this quarter’s key projects at Citizens Advice Westminster, and hear from volunteers and staff on what they have been doing since the start of 2017. Huge increase in clients since launch of Adviceline In our winter newsletter, we featured the successful […]

Support us on London Legal Walk 2017


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Support us on London Legal Walk 2017 A team from Citizens Advice Westminster made up of staff, volunteers, and their friends and family will be participating in the London Legal Walk on May 22. All funds raised will go directly to supporting the life-changing services that we provide free to the citizens of Westminster. Why […]

Switch on to switching


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Westminster residents are among the least likely to switch their energy provider, according to national research. And with many providers increasing their charges for 2017, it is always a good idea to check out your bill and see if you can save money. If you are on standard variable tariffs, you should try to lock […]

Take control of your finances


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The Wiser Money Advice Service at Citizens Advice Westminster has had a busy start to the year. So far it has held thirteen money management workshops around the borough. “At a time when the latest Bank of England money and credit statistics show an annual rise of around 10% in consumer credit to over £192 […]

Growing our vital network


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Volunteers are the lifeblood of the Citizens Advice service and the Westminster office relies on up to 40 volunteers to assist its 28 staff to deliver its essential community services. “So it is very important that we maintain a strong network pool. Many people can only give up their time for a few months, so […]

Want to cut your water bill?


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Water is the staff of life – so says the old saying!  So it is no surprise that the cost of their vital  water supply is a key issue for many Westminster tenants. Last year’s successful legal challenge to overcharging by Southwark Council in the case of  (Jones v London Borough of  Southwark (2016) EWHC457 […]

Keeping the noise down!


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Our unique Licensing Advice Project has reported another busy year supporting and empowering residents to deal with a range of licensing and public nuisance issues. The project represented individuals and groups of residents, amenity societies and residents’ associations. Presenting the 2016 annual report to Westminster Council’s Licensing Committee on 22 March, Licensing Adviser Richard Brown […]

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