Welcome to Citizens Advice Westminster
Universal Credit in Westminster
Contact us by phone
You can call us on 0300 330 1191
(Calls to this service cost the same as calling 01 and 02 numbers.)
Get help online
You can search this website to find an answer or make an enquiry online. (Our adviser will respond within 3 working days).
Make an online enquiryCome to a Drop-in session
You can drop in to see us at a session which is local to you. You do not need an appointment
Drop-in opening times
Success Stories
Michael Bishop came to Citizens Advice Westminster with financial difficulties due to the cost of his Thames Water bill.
We were able to help Michael on WaterSure plus which helped to half his bill and has had a very positive impact on his life.
Research and Campaigns
Our research and campaigns team use clients' experience, stories and evidence to research and campaign for positive change, both locally and across the country!
Latest Twitter Feeds
Have your holiday flights been delayed or cancelled? Here's our guide about how to claim compensation:… https://t.co/rlYvnudroS
News
We walked the Legal Walk!
Citizens Advice Westminster’s team joined the 2018 London Legal Walk on Monday 21 May. The group of 13 staff, volunteers and friends took part in this annual 10K walk around London. Thank you to this year’s team for all their efforts. The team consisted of: Amy, Barri, Dee, Gwyneth, Frances, Holly, …
EU helpline number is changing on 5 June
Our EU nationals helpline number is changing on Tuesday 5 June. The new number is 0300 330 9011 The line is open on Tuesdays and Thursdays between 11am- 2pm
London Legal Walk 5 days to go!
We are five days out from the London Legal Walk and we are over half way to our fundraising goal! The London Legal Walk is the largest fundraising event in the Legal Calendar. There are over 10,000 walkers taking on the 10k to raise money for legal services. The team from Citizens Advice …
Universal Credit in Westminster
Universal Credit will start in Westminster in June. The new system replaces six existing benefits: Check out if you are eligible https://www.citizensadvice.org.uk/benefits/universal-credit/before-you-apply/Check-if-youre-eligible-for-Universal-Credit/ You can call us for information on 0300 330 1191 (Calls to this service cost the same as calling 01 and 02 numbers.) You can read details of how to …