Skip to content Skip to footer
Westminster Citizens Advice Bureau Service

Coronavirus (COVID-19) Update

As of 05 March 2020 Citizens Advice Westminster has put in place precautions following guidance released by Public Health England in relation to the outbreak of Coronavirus (COVID-19). We will only be able to offer advice and information over the phone or online

Contact us by phone

You can call us on 0300 330 1191
(Calls to this service cost the same as calling 01 and 02 numbers.)

Helpline opening times

Get help online

Contact us online if you need help (Our adviser will respond within 3 working days).

Make an online enquiry

Coronavirus – what it means for you

You can search this website for up to date information about the current COVID-19 pandenmic and what it means for you.
Click here

Policy and Campaigns

Our policy and campaigns team use clients' experience, stories and evidence to research and campaign for positive change, both locally and across the country!

Policy and Campaigns work

Wiser Money Project

Debt...it's more common than you think.

Would you like to be able to manage your money better? Do you think you might benefit from some information on budgeting, saving money, how to switch your energy supplier or get cheaper tariffs?

We have specialist caseworkers who can help you. Contact our Wiser Money Team for an appointment.

Email for a debt appointment

Latest Twitter Feeds

WestminsterCAB @WestminsterCAB
Westminster CAB  @WestminsterCAB
Our Advisers are working from home to answer your queries and concerns. You can contact them by phone on 0300 330… https://t.co/uuUpMXTF13 
Westminster CAB  @WestminsterCAB
Head over to Facebook at 12.30 today to hear Cllr Robathan, Leader of the Council, answer your questions from how t… https://t.co/orT9SUSqJ4 
Westminster CAB  @WestminsterCAB
You can now enjoy these outdoor spaces R@CityWestminster T : Are you a #Westminster housing resident? Your estate s… https://t.co/KxSwIRrgpY 

News

  • Coping during COVID-19

    Coping during COVID-19

    Who could have imagined that 80 years after we first opened our doors as a frontline national emergency wartime service we would be coping with an unprecedented national  civil emergency. Quite apart from the serious danger to health, the scale and impact of the Coronavirus pandemic is causing significant financial …
  • Key worker saved from eviction

    Key worker saved from eviction

    When single parent and NHS key worker Anna (not real name) was issued with an eviction notice from her landlord she only had four weeks to find a new home for herself and her autistic daughter. She applied to Westminster Council’s homelessness service and in desperation also emailed a number …
  • Campaigns team gathers front-line evidence

    Campaigns team gathers front-line evidence

    Gathering research from clients to better inform the campaigning work across the Citizens Advice national network is one the primary functions of the service. The Citizens Advice Westminster’s policy and campaigns team (pictured below) has been working across a number of projects so that the Westminster bureau can contribute to the …
  • Putting it right when a client’s world has ended…

    Putting it right when a client’s world has ended…

    #PuttingItRight Citizens Advice Westminster’s Putting it Right campaign has achieved significant success for three clients since the start of the year. The campaign takes on individual cases where someone has suffered from very poor and shoddy treatment by a public or statutory body and seeks compensation, an apology and, where …

More News »

Translate »