Welcome to Citizens Advice Westminster
Universal Credit for Westminster residents
Contact us by phone
You can call us on 0300 330 1191
(Calls to this service cost the same as calling 01 and 02 numbers.)
Get help online
You can search this website to find an answer or make an enquiry online. (Our adviser will respond within 3 working days).
Make an online enquiryCome to the Advice Shop
You can drop in to see us at one of the Advice Shop sessions local to you. You do not need an appointment
Advice Shop opening times
Policy and Campaigns
Our policy and campaigns team use clients' experience, stories and evidence to research and campaign for positive change, both locally and across the country!
Seasonal Service
Latest Twitter Feeds
Worried about overspending this Christmas. Find out how to manage credit and your money more efficiently at our wor… https://t.co/dX7YzuUeXE
Check out our Top Tips for posting letters and parcels at Christmas: https://t.co/sOlILPCF0y
Busy spending on your Christmas shopping but worried about how it's mounting up? Check out our Top 5 Tips to Avoid… https://t.co/WUQPaea9Kz
News
Understanding credit workshop
Worried about spending too much at Christmas. Find out how to manage credit and your money more efficiently. Come to our Understanding Credit – Money Management Workshop* When: 11th December 2018, 6.30 – 7.30pm Where: Westminster Reference Library, St Martin’s Lane, WC2H 7HP Presented by Citizen’s Advice Westminster’s Financial Capability project. In this workshop you …
80 years on and still supporting Westminster residents
Westminster residents will now find it even easier to get the vital information and advice they need to sort out their debt, housing, immigration and other life challenging problems. A new Advice Shop launched today ( Monday 12 November) will provide a free information and advice service for everyone living …
Financial Capability Week 2018…join us next week to #talkmoney
Citizens Advice Westminster’s Financial Capability team invites you to join them for the annual ‘Talk Money Week’ from 12 -18 November 2018. You can join the discussion too at #TalkMoney! Your local charity, Citizens Advice Westminster, is delighted to be taking part in this important Talk Money week which will celebrate, showcase and …
Still feeling the heat
The high summer temperatures have now dropped but many of our clients are still feeling the heat – but this time from the introduction of Universal Credit (UC) across a number of wards in Westminster. We are monitoring the impact of the roll-out and how clients are coping with …