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Wiser Money Project
Debt...it's more common than you think.
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News
Delivering services for clients during Covid lockdown
Dee Conaghan, Trustee Board Chair, describes how Citizens Advice Westminster has responded to the challenges of maintaining service delivery in a virtual world. “This has been a period of intense change and challenge. As a result of the coronavirus pandemic, like so many organisations, charities and businesses, we ceased our …
Employment and redundancy top concerns for Westminster residents
Employment Adviser and Policy and Campaigns Coordinator, Brenda Smith describes what it has been like for her to gear up to deal with the influx of job-related enquiries arising from the Covid-19 crisis. “I was on leave in Colombia at the beginning of March so the first I heard about …
Becoming a ‘virtual’ volunteer
Sue Hillman, Policy and Campaigns volunteer, has had to work from home since the start of lockdown. She describes what it has been like to work as a virtual volunteer. “I started volunteering with Citizens Advice Westminster back in 2012 and generally I work with them around 8 months a …
Remote control in licensing hearings
The Licensing Advice Project at Westminster Citizens Advice is the only service of its kind in the country. During the Covid crisis it has had to switch to virtual hearings. Project Solicitor Richard Brown describes the challenges. The Westminster Licensing Project provides advice, assistance, information and representation to residents and …