Welcome to Citizens Advice Westminster
We are an independent charity that provides free, confidential and impartial information and advice to the residents of the City of Westminster.
EU Nationals Advice Project
Contact us by phone
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Advice Shop Drop-in
Come along to one of our drop-in sessions near you. (No appointment needed).Advice Shop Opening times
Policy and Campaigns
Our policy and campaigns team use clients' experience, stories and evidence to research and campaign for positive change, both locally and across the country!
Please note that our services will be closed on some dates during the Christmas holiday period:
Latest Twitter Feeds
- Welcome to the latest edition of Focus bringing you news about our work and activities in the last quarter. The most significant event has to be our 80th anniversary on 4 September. Read more about our history from our origin as an emergency front-line wartime service to the modern and …
- Citizens Advice Westminster’s unique Licensing Advice Project, funded by Westminster City Council since 2005, dealt with 163 new enquiries during its reporting year ended 31 March, compared with 138 the year before. The project’s solicitor Richard Brown represented residents at 47 hearings and made written submissions for 9 hearings. He …
- Former solicitor Adrian Brown started volunteering in April 2019 at Citizens Advice Westminster. He describes his role and experience and encourages others to follow his example. Why did you choose Citizens Advice Westminster rather than any other charity? Prior to volunteering, I worked as a claimant personal injury solicitor. However, …
- The amount of money stolen by criminals through bank transfer scams has risen by 40% in a year and is running at more than £1m a day, according to official UK data. Scammers stole £616m from UK bank customers during the first six months of 2019, according to banking …