Welcome to Citizens Advice Westminster
We are an independent charity that provides free, confidential and impartial information and advice to the residents of the City of Westminster
Face to face appointments
Contact us by phone
Virtual Drop-In Session
We offer a drop-in video advice service for Westminster residents.
Sessions are available every Tuesday, Wednesday, and Friday 10am to 11am, and provide a confidential space to discuss your needs.
Get help online
Our advisers are available to help you with all your benefits, debt, money, employment, housing, relationships and other issues
Westminster Local Hardship Fund
The Westminster Local Hardship Fund is now open.
It is aimed at helping vulnerable residents with essential household costs over the winter months in the form of supermarket vouchers.
Energy Advice Project
- As a service founded on delivering advice face-to- face, Citizens Advice Westminster has had to deal with an unprecedented challenge in maintaining support for clients who, more than ever, needed our helping hand during the Covid lockdown restrictions. As we prepare for a post-pandemic world, we are using our experience …
- A team from Citizens Advice Westminster made up of staff, volunteers, and their friends and family will be participating in the London Legal Walk on 18 October. All funds raised will go directly to supporting the life-changing services that we provide free to the citizens of Westminster. Why not join …
- We’re back face to face at Advice Shop As the pandemic restrictions ease, Citizens Advice Westminster is slowly resuming face-to-face Advice Shop sessions at a centre near you. Please note, the Advice Shop is currently held once a month at each centre and you need to live in Westminster to access this …
- It has been very exciting to be able to meet partners, clients and colleagues in person, as we emerge from the pandemic, reflect on everything we have all learned, and plan our post- pandemic service. Our new approach will be to offer a wide range of routes into advice for …