Welcome to Citizens Advice Westminster
We are an independent charity that provides free, confidential and impartial information and advice to the residents of the City of Westminster.
Further to the Prime Minister’s announcement that England has moved to ‘Plan B’ following the rapid spread of the Omicron variant of the Coronavirus in the UK, face-to-face sessions have been suspended until further notice. You can instead drop in to our online Zoom sessions; send an online enquiry or phone Adviceline.
Westminster Local Hardship Fund
The Westminster Local Hardship Fund is now open.
It is aimed at helping vulnerable residents with essential household costs over the winter months in the form of supermarket vouchers.
Contact us by phone
Virtual Drop-In Session
We offer a drop-in video advice service for Westminster residents.
Sessions are available every Tuesday, Wednesday, and Friday 10am to 11am, and provide a confidential space to discuss your needs.
Get help online
Our advisers are available to help you with all your benefits, debt, money, employment, housing, relationships and other issues
Policy and Campaigns
Our policy and campaigns team use clients' experience, stories and evidence to research and campaign for positive change, both locally and across the country!
Energy Advice Project
- Citizens Advice Westminster’s Board has 11 Trustees with a broad range of skills, experiences and backgrounds. We are now looking for a trustee with HR experience to provide strategic direction; and help both the Chief Executive Officer and the Board ensure best HR practice. This new Trustee will provide experience …
- As a service founded on delivering advice face-to- face, Citizens Advice Westminster has had to deal with an unprecedented challenge in maintaining support for clients who, more than ever, needed our helping hand during the Covid lockdown restrictions. As we prepare for a post-pandemic world, we are using our experience …
- A team from Citizens Advice Westminster made up of staff, volunteers, and their friends and family will be participating in the London Legal Walk on 18 October. All funds raised will go directly to supporting the life-changing services that we provide free to the citizens of Westminster. Why not join …
- We’re back face to face at Advice Shop As the pandemic restrictions ease, Citizens Advice Westminster is slowly resuming face-to-face Advice Shop sessions at a centre near you. Please note, the Advice Shop is currently held once a month at each centre and you need to live in Westminster to access this …