Welcome to Citizens Advice Westminster
Universal Credit for Westminster residents
Contact us by phone
You can call us on 0300 330 1191
(Calls to this service cost the same as calling 01 and 02 numbers.)
Get help online
You can search this website to find an answer or make an enquiry online. (Our adviser will respond within 3 working days).
Make an online enquiryCome to the Advice Shop
You can drop in to see us at one of the Advice Shop sessions local to you. You do not need an appointment
Advice Shop opening times
Policy and Campaigns
Our policy and campaigns team use clients' experience, stories and evidence to research and campaign for positive change, both locally and across the country!
Advice Shop Service
Free information and advice service for Westminster residents; or those who are homeless (with no connection to anywhere outside Westminster)
From Monday 12 November, Citizens Advice Westminster will run the Advice Shop Service at a centre near you.
You can see a range of voluntary and statutory service providers, altogether under one roof!
Latest Twitter Feeds
Nominations are now open for #Westminster #CareAwards2019. Say thank-you to someone who cares and nominate them tod… https://t.co/oe4YJh8t8r
News
Useful helpline numbers during Christmas and New Year
Here are some helpline numbers which may help you in an emergency this seasonal period: Benefits: Westminster City Council: 0800 072 0042 Bereavement: Cruse Bereavement Care 0808 808 1677 (freephone) Health and wellbeing: Childline 0800 1111 NHS non emergencies: call 111 Mind (Westminster): 0300 123 3393 or text 86463 Samaritans: 116 123 …
Understanding credit workshop
Worried about spending too much at Christmas. Find out how to manage credit and your money more efficiently. Come to our Understanding Credit – Money Management Workshop* When: 11th December 2018, 6.30 – 7.30pm Where: Westminster Reference Library, St Martin’s Lane, WC2H 7HP Presented by Citizen’s Advice Westminster’s Financial Capability project. In this workshop you …
80 years on and still supporting Westminster residents
Westminster residents will now find it even easier to get the vital information and advice they need to sort out their debt, housing, immigration and other life challenging problems. A new Advice Shop launched today ( Monday 12 November) will provide a free information and advice service for everyone living …
Financial Capability Week 2018…join us next week to #talkmoney
Citizens Advice Westminster’s Financial Capability team invites you to join them for the annual ‘Talk Money Week’ from 12 -18 November 2018. You can join the discussion too at #TalkMoney! Your local charity, Citizens Advice Westminster, is delighted to be taking part in this important Talk Money week which will celebrate, showcase and …