Welcome to Citizens Advice Westminster
EU Nationals Advice Project
Contact us by phone
You can call us on 0300 330 1191
(Calls to this service cost the same as calling 01 and 02 numbers.)
Get help online
You can search this website to find an answer or make an enquiry online. (Our adviser will respond within 3 working days).
Make an online enquiryAdvice Shop Drop-in
Come along to one of our drop-in sessions near you. (No appointment needed).
Advice Shop Opening timesPolicy and Campaigns
Our policy and campaigns team use clients' experience, stories and evidence to research and campaign for positive change, both locally and across the country!
New Projects!
Need help applying for Universal Credit? Contact our Help to Claim team.
UC Help to Claim Project
Would you like to be able to manage your money better? Do you think you might benefit from some information on budgeting, saving money, how to switch your energy supplier or get cheaper tariffs? Contact our Wiser Money Team.
Wiser Money Project
Latest Twitter Feeds
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News
Switch on to switching
Westminster residents are among the least likely to switch their energy provider, according to national research. And with many providers increasing their charges for 2017, it is always a good idea to check out your bill and see if you can save money. If you are on standard variable tariffs, …
Welcome to Focus
Welcome to the latest edition of Focus bringing you news about our work and activities in the last quarter. The most significant event has to be our 80th anniversary on 4 September. Read more about our history from our origin as an emergency front-line wartime service to the modern and …
Good result for Fitzrovia residents
Citizens Advice Westminster’s unique Licensing Advice Project, funded by Westminster City Council since 2005, dealt with 163 new enquiries during its reporting year ended 31 March, compared with 138 the year before. The project’s solicitor Richard Brown represented residents at 47 hearings and made written submissions for 9 hearings. He …
Volunteer for a rewarding experience
Former solicitor Adrian Brown started volunteering in April 2019 at Citizens Advice Westminster. He describes his role and experience and encourages others to follow his example. Why did you choose Citizens Advice Westminster rather than any other charity? Prior to volunteering, I worked as a claimant personal injury solicitor. However, …