Coronavirus (COVID-19) Update
As of 05 March 2020 Citizens Advice Westminster has put in place precautions following guidance released by Public Health England in relation to the outbreak of Coronavirus (COVID-19). We will only be able to offer advice and information over the phone or online
Bank Holiday Closure
Our Telephone and Online advice services will be closed on:
Friday 08 May
Monday 25 May 2020
Contact us by phone
Get help online
Contact us online if you need help (Our adviser will respond within 3 working days).Make an online enquiry
Coronavirus – what it means for you
Policy and Campaigns
Our policy and campaigns team use clients' experience, stories and evidence to research and campaign for positive change, both locally and across the country!
Wiser Money Project
Debt...it's more common than you think.
Would you like to be able to manage your money better? Do you think you might benefit from some information on budgeting, saving money, how to switch your energy supplier or get cheaper tariffs?
We have specialist caseworkers who can help you. Contact our Wiser Money Team for an appointment.
Latest Twitter Feeds
Our Advisers are working from home to answer your queries and concerns. You can contact them by phone on 0300 330… https://t.co/uuUpMXTF13
Head over to Facebook at 12.30 today to hear Cllr Robathan, Leader of the Council, answer your questions from how t… https://t.co/orT9SUSqJ4
- Who could have imagined that 80 years after we first opened our doors as a frontline national emergency wartime service we would be coping with an unprecedented national civil emergency. Quite apart from the serious danger to health, the scale and impact of the Coronavirus pandemic is causing significant financial …
- When single parent and NHS key worker Anna (not real name) was issued with an eviction notice from her landlord she only had four weeks to find a new home for herself and her autistic daughter. She applied to Westminster Council’s homelessness service and in desperation also emailed a number …
- Gathering research from clients to better inform the campaigning work across the Citizens Advice national network is one the primary functions of the service. The Citizens Advice Westminster’s policy and campaigns team (pictured below) has been working across a number of projects so that the Westminster bureau can contribute to the …
- #PuttingItRight Citizens Advice Westminster’s Putting it Right campaign has achieved significant success for three clients since the start of the year. The campaign takes on individual cases where someone has suffered from very poor and shoddy treatment by a public or statutory body and seeks compensation, an apology and, where …