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Westminster Citizens Advice Bureau Service

Welcome to Citizens Advice Westminster

We are an independent charity that provides free, confidential and impartial information and advice to the residents of the City of Westminster.

Contact us by phone

You can call us on 0300 330 1191
(Calls to this service cost the same as calling 01 and 02 numbers.)

Helpline opening times

Get help online

You can search this website to find an answer or make an enquiry online. (Our adviser will respond within 3 working days).

Make an online enquiry

Advice Shop Drop-in

Come along to one of our drop-in sessions near you. (No appointment needed).

Advice Shop Opening times

Policy and Campaigns

Our policy and campaigns team use clients' experience, stories and evidence to research and campaign for positive change, both locally and across the country!

Policy and Campaigns work

New Projects!

Need help applying for Universal Credit? Contact our Help to Claim team.

UC Help to Claim Project

Would you like to be able to manage your money better? Do you think you might benefit from some information on budgeting, saving money, how to switch your energy supplier or get cheaper tariffs? Contact our Wiser Money Team.

Wiser Money Project

Latest Twitter Feeds

WestminsterCAB @WestminsterCAB
Westminster CAB  @WestminsterCAB
RT @ExamResults2019:Tomorrow is the big day! If you're preparing for #GCSEResults2019 - or know someone who is - make a note of our nu… 
Westminster CAB  @WestminsterCAB
RT @CityWestminster:Our new ‘Report It’ tool #FixMyStreet is live. It’s a simpler way to report waste and highways issues, with more ca… 
Westminster CAB  @WestminsterCAB
Do you need support to make a #UniversalCredit claim? Our trained advisers are here to support you in the early sta… 


  • Focus Newsletter – Spring 2019

    Focus Newsletter – Spring 2019

    Welcome to our first Focus newsletter for 2019 at the start of what will be a memorable year for Citizens Advice Westminster. In September we will celebrate our 80th anniversary and we will mark this unique anniversary later in the year.  We will celebrate that we are continuing to support …
  • Donate on-line and it won’t cost you a penny!

    Donate on-line and it won’t cost you a penny!

    The advent of digital fundraising is a great opportunity for small charities like Citizens Advice Westminster to raise funds without the need for dedicated and expensive resources. We are registered with a number of sites that make it very easy for you to participate so we can earn money every …
  • “Every little helps…“

    “Every little helps…“

    Citizens Advice Westminster has scooped second place in the Tesco Bags of Help Community Grants scheme, through the Groundworks project, securing a grant of £2,000.  The money is raised by Tesco from the sale of plastic carrier bags and is used to fund thousands of local projects in communities right …
  • Financial literacy workshops boost confidence

    Financial literacy workshops boost confidence

    With the launch of our extended  Money Advice Project in January 2019 funded by the Money and Pensions Service, Citizens Advice Westminster has been delivering debt advice and financial literacy skills’ workshops to local residents.  The aim is to educate and up-skill clients to better understand and manage their income …

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