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Westminster Citizens Advice Bureau Service

Welcome to Citizens Advice Westminster

We are an independent charity that provides free, confidential and impartial information and advice to the residents of the City of Westminster.

Contact us by phone

You can call us on 0300 330 1191
(Calls to this service cost the same as calling 01 and 02 numbers.)

Helpline opening times

Get help online

You can search this website to find an answer or make an enquiry online. (Our adviser will respond within 3 working days).

Make an online enquiry

Advice Shop Drop-in

Come along to one of our drop-in sessions near you. (No appointment needed).

Advice Shop Opening times

Policy and Campaigns

Our policy and campaigns team use clients' experience, stories and evidence to research and campaign for positive change, both locally and across the country!

Policy and Campaigns work

New Projects!

Need help applying for Universal Credit? Contact our Help to Claim team.

UC Help to Claim Project

Would you like to be able to manage your money better? Do you think you might benefit from some information on budgeting, saving money, how to switch your energy supplier or get cheaper tariffs? Contact our Wiser Money Team.

Wiser Money Project

Latest Twitter Feeds

WestminsterCAB @WestminsterCAB
Westminster CAB  @WestminsterCAB
Looking to #Volunteer? Forward your interest to reserve your place for #OpenDay On today and Friday 


  • Citizens Advice Westminster celebrates its 80th anniversary

    Citizens Advice Westminster celebrates its 80th anniversary

    Citizens Advice Westminster is marking 80 years of providing free, independent and impartial advice and information to the Westminster community. Citizens Advice was founded on 4 September 1939 – the day after the second world war was declared – as a front-line emergency service for civilians and the Westminster bureau …
  • 80 Years of service in Westminster

    80 Years of service in Westminster

    The Citizens Advice Bureaux make the world appear to many citizens in distress to contain some element of reason and friendship. The adviser at a Citizens Advice Bureau is only a fellow citizen with time and knowledge and, if he is worthy of his position, with infinite patience.’ Lord Beveridge, …
  • Focus Newsletter – Spring 2019

    Focus Newsletter – Spring 2019

    Welcome to our first Focus newsletter for 2019 at the start of what will be a memorable year for Citizens Advice Westminster. In September we will celebrate our 80th anniversary and we will mark this unique anniversary later in the year.  We will celebrate that we are continuing to support …
  • Donate on-line and it won’t cost you a penny!

    Donate on-line and it won’t cost you a penny!

    The advent of digital fundraising is a great opportunity for small charities like Citizens Advice Westminster to raise funds without the need for dedicated and expensive resources. We are registered with a number of sites that make it very easy for you to participate so we can earn money every …

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