As of 05 March 2020 Citizens Advice Westminster has put in place precautions following guidance released by Public Health England in relation to the outbreak of Coronavirus (COVID-19).
We are now offering advice and information by phone and online including via video conferencing.
We are also slowly introducing pre-booked face to face sessions.
Face to face appointments
Book a face to face appointment at Beethoven Centre or Churchill Garden to have an assessment of your enquiry
Contact us by phone
Virtual Drop-In Session
We offer a drop-in video advice service for Westminster residents.
From 7th July 2021 sessions are available every Wednesday, 10am to 1pm, and provide a confidential space to discuss your needs.
Get help online
Our advisers are available to help you with all your benefits, debt, money, employment, housing, relationships and other issues
Policy and Campaigns
Our policy and campaigns team use clients' experience, stories and evidence to research and campaign for positive change, both locally and across the country!
Let’s Talk Money
Most people do not like to talk about money. This can be for all sorts of reasons but as with most personal issues, recognising and talking about your money worries will help you put matters into perspective and decide what to do.
If you want to find out more about managing your money or need some guidance on a specific money matter, such as a debt problem, you will find useful information here.
- As a service founded on delivering advice face-to- face, Citizens Advice Westminster has had to deal with an unprecedented challenge in maintaining support for clients who, more than ever, needed our helping hand during the Covid lockdown restrictions. As we prepare for a post-pandemic world, we are using our experience …
- A team from Citizens Advice Westminster made up of staff, volunteers, and their friends and family will be participating in the London Legal Walk on 18 October. All funds raised will go directly to supporting the life-changing services that we provide free to the citizens of Westminster. Why not join …
- We’re back face to face at Advice Shop As the pandemic restrictions ease, Citizens Advice Westminster is slowly resuming face-to-face Advice Shop sessions at a centre near you. Please note, the Advice Shop is currently held once a month at each centre and you need to live in Westminster to access this …
- It has been very exciting to be able to meet partners, clients and colleagues in person, as we emerge from the pandemic, reflect on everything we have all learned, and plan our post- pandemic service. Our new approach will be to offer a wide range of routes into advice for …