As of 05 March 2020 Citizens Advice Westminster has put in place precautions following guidance released by Public Health England in relation to the outbreak of Coronavirus (COVID-19).
We are now offering advice and information by phone and online including via video conferencing.
EU nationals Advice Project
Information and Advice service on rights to live in the UK for EU nationals residing in Westminster.
Get help online
Our Advisers are available to help you with all your Benefits, Debt, Employment, Housing, Relationships and other issues.Click here
Virtual Drop-In Session
We offer a drop-in video advice service for Westminster residents.
Sessions are available every Tuesday evening and provide a confidential space to discuss your needs.
Policy and Campaigns
Wiser Money Project
Would you like to be able to manage your money better? Do you think you might benefit from some information on budgeting, saving money, how to switch your energy supplier or get cheaper tariffs? Contact our Wiser Money Team.
- Citizens Advice Westminster is launching a new virtual drop-in service for employed people on Tuesday 20th April. This innovative video assessment session is aimed at employed people living in Westminster who are unable to access services during working hours. It will be available every Tuesday evening and will offer an …
- Citizens Advice Westminster was commissioned by the City of Westminster Council to deliver the COVID-19 Hardship Fund. Together with the Local Authority’s Local Support Payment team, we worked with 37 voluntary and statutory agencies across the borough to ensure that almost 500 households received Sainsbury’s food vouchers. Click below to …
- The number of people claiming Universal Credit in Westminster has risen 154% since the pandemic began. The local Westminster charity has warned of the “devastating impact” of a scheduled cut to Universal Credit in April. Staff and volunteers at Citizens Advice Westminster have helped nearly 1300 people with Universal …
- Citizens Advice Westminster has appointed Joanna Cain as its new Chief Executive Officer. Joanna has wide experience as a leader in the voluntary sector, most recently as Deputy CEO and Director of Education at the Workers’ Educational Association (WEA) since 2015. She worked closely with community partners and funders, including …