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Helpline Opening Times

Operated by Citizens Advice Westminster

0808 278 7834

Monday10.00 - 16.00
Tuesday10.00 - 16.00
Wednesday10.00 - 16.00
Bank Holiday closure: 02 June 2022
10.00 - 16.00
Bank Holiday closure: 03 June 2022
10.00 - 16.00

Our phone line is open every week day. Trained volunteers will carry out an assessment to try to find the best way to help solve your problem. They will provide you with information so you can take action yourself or help you to get in touch with an organisation that can assist you. If we can help further they will book you for a ‘Call Back’ appointment with one of our advisers.

For those whose first language is not English there are special opening times for language support.


Operated by Asylum Aid formerly Consonant/Migrants Resource Centre (with language support)

020 7402 6750 10.00 - 15.0010.00 - 12.00

Please note Asylum Aid is closing on Friday 17 December and will reopen on Monday 10 January 2022.

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