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Helpline Opening Times

From 1st October, you can call us  on 0300 330 1191 (Calls to this service cost the same as calling 01 and 02 numbers.)

Operated by Citizens Advice Westminster

Monday10.00 - 16.00
Tuesday10.00 - 16.00
Wednesday10.00 - 16.00
Thursday10.00 - 16.00
Friday10.00 - 16.00
Bank Holiday Closure on 19 April 2019

Our phone line is open every week day. Trained volunteers will carry out an assessment to try to find the best way to help solve your problem. They will provide you with information so you can take action yourself or help you to get in touch with an organisation that can assist you. If we can help further they will book you for a ‘Call Back’ appointment with one of our advisers.

For those whose first language is not English there are special opening times for language support.

Operated by Migrants Resource Centre (with language support)

020 7402 6750 13.30 - 16.00 10.00 - 12.30
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