From rejection to recognition: Benny’s PIP success
Benny came to Citizens Advice Westminster for support with a new Personal Independence Payment (PIP) claim. A former chef, he had been unable to work due to a combination of […]
Success stories
Securing Ashraf’s Home
Ashraf, a Westminster resident in his 80s, sought help from Citizens Advice Westminster after receiving a Notice of Seeking Possession due to rent arrears of more than £3,000. Living with […]
Maria’s journey to a fresh start
When Maria came to Citizens Advice Westminster, she was overwhelmed by more than £15,800 of debt, including council tax arrears, benefit debts, water arrears and credit commitments. As a education […]
Community engagement leads to success in Soho
Citizens Advice Westminster’s Licensing Advice Project recently worked with residents of Soho to defeat an application to turn a retail shop into a licensed premises with very late evening hours. […]
Successfully navigating the challenges of on-line systems
A client with several physical health disabilities impacting his mobility needed to apply for a Westminster Council blue and white badge permit. This permit would greatly increase the quality of […]
Westminster Local Hardship Fund supports 1,598 local households
Citizens Advice Westminster was commissioned by the City of Westminster Council to deliver the Westminster Local Hardship Fund.
Together with the Local Authority’s Local Support Payment team, we worked with 76 voluntary and statutory agencies across the borough to ensure that 1,598 households received Sainsbury’s food vouchers totalling £425,290.
Hardship fund provides food for struggling residents
Citizens Advice Westminster (CAW) distributed £284,000 of food vouchers to citizens suffering financial hardship between November 2020 and February 2021, at the height of the impact of the pandemic […]
Key worker saved from eviction
When single parent and NHS key worker Anna (not real name) was issued with an eviction notice from her landlord she only had four weeks to find a new home […]
Putting it right when a client’s world has ended…
#PuttingItRight Citizens Advice Westminster’s Putting it Right campaign has achieved significant success for three clients since the start of the year. The campaign takes on individual cases where someone has […]
Good result for Fitzrovia residents
Citizens Advice Westminster’s unique Licensing Advice Project, funded by Westminster City Council since 2005, dealt with 163 new enquiries during its reporting year ended 31 March, compared with 138 the […]