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Volunteering

Are you interested in helping out in the local community?

Would you like to learn new skills to help you return to work?

Do you want to gain experience working in a fast-paced office environment working with a diverse group of people?

Around 22,000 people volunteer for the Citizens Advice service nationally – volunteering for a variety of reasons. Becoming a Volunteer can be personally rewarding and can also help you to ‘give something back’ to the local community.  People volunteer for a variety of reasons, including:

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Citizens Advice Westminster provides a safe and supportive environment where our volunteers can learn and develop and we ask for a minimum volunteering commitment of 1 – 2 days a week for 9 – 12 months.

As an organisation that takes pride in peoples learning and development, we also offer free Level 2 Courses and Qualifications in over 40 subject areas to add to your existing list of qualifications exclusive to our Volunteers.

Volunteers are supported by our dedicated Volunteer Co-ordinator and if you volunteer with us you will join a friendly team of volunteers and paid staff who are absolutely committed to our goal: to deliver a high quality, agile service which reflects the issues and needs of communities and which puts clients first.


We offer a range of volunteering opportunities and roles for people with the relevant skills and availability. Gateway Assessors work on the phone and face to face to provide assessments and information to our clients. Gateway Assessors who stay longer-term can then progress on to train as Advisers.

We are also currently recruiting to specialist Communications, Digital Media and Research posts. In these key roles you would be supporting us to promote our services and increase accessibility of information and advice, and to promote our influence through research and campaigning to make a difference to people’s lives in Westminster.

Our range of volunteering opportunities means that there is a volunteering opportunity that suits many diverse skill sets and interests.

We are currently recruiting for the following volunteering roles


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