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Are you interested in helping out in the local community?

Would you like to learn new skills to help you return to work?

Do you want to gain experience working in a fast-paced office environment working with a diverse group of people?

Around 22,000 people volunteer for the Citizens Advice service nationally – volunteering for a variety of reasons. Becoming a Volunteer can be personally rewarding and can also help you to ‘give something back’ to the local community.  People volunteer for a variety of reasons, including:

volunteering page image


Citizens Advice Westminster provides a safe and supportive environment where our volunteers can learn and develop and we ask for a minimum volunteering commitment of 9-12 months. We appreciate the commitment and dedication from Volunteers to our clients, and we like to reward them for their efforts by participating in the local time credits scheme.

We offer a range of volunteering opportunities and roles for people with the relevant skills and availability. For example, our Gateway Assessor role, where we train people to deliver our triage information service to our clients. Some Gatewayers who stay longer-term can then go on to train as Advisers. For the Gateway Assessor role, because of the certified training programme, we ask people for a commitment of at least 1-2 days per week with a minimum commitment of 9-12 months.

We are always recruiting for our micro-volunteering roles: IMG_7726

If you are interested in joining us as a Volunteer, please note the dates of our next Open Days below.  Please complete our Application Form and find more details to book your place.

Forthcoming Open Days

Open Day DatesClosing Date for Applications
December 2018:

  • Tuesday 4th December: 5pm

  • Wednesday 5th December: 10am

  • Thursday 6th December: 2pm

Friday 7th December at 2pm



Interested in becoming a Trustee?  Find out more here

Thank you for your interest in Citizens Advice Westminster, and we very much look forward to hearing from you!


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