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Success stories

Community engagement leads to success in Soho

Citizens Advice Westminster’s Licensing Advice Project recently worked with residents of Soho to defeat an application to turn a retail shop into a licensed premises with very late evening hours. […]

Westminster Local Hardship Fund supports 1,598 local households

Citizens Advice Westminster was commissioned by the City of Westminster Council to deliver the Westminster Local Hardship Fund.

Together with the Local Authority’s Local Support Payment team, we worked with 76 voluntary and statutory agencies across the borough to ensure that 1,598 households received Sainsbury’s food vouchers totalling £425,290.

Hardship fund provides food for struggling residents

  Citizens Advice Westminster (CAW) distributed £284,000 of food vouchers to citizens suffering financial hardship between November 2020 and February 2021, at the height of the impact of the pandemic […]

Key worker saved from eviction

When single parent and NHS key worker Anna (not real name) was issued with an eviction notice from her landlord she only had four weeks to find a new home […]

Putting it right when a client’s world has ended…

#PuttingItRight Citizens Advice Westminster’s Putting it Right campaign has achieved significant success for three clients since the start of the year. The campaign takes on individual cases where someone has […]

Good result for Fitzrovia residents

Citizens Advice Westminster’s unique Licensing Advice Project, funded by Westminster City Council since 2005, dealt with 163 new enquiries during its reporting year ended 31 March, compared with 138 the […]

Putting it right for a family in crisis

The knowledge and skills of Citizens Advice Westminster’s money adviser at the North Paddington Foodbank was fully tested when a chance conversation discovered that a recently bereaved client and his two […]

WaterSure Success

Sometimes it is difficult to see the impact that we have on our clients lives beyond getting them out of their immediate crisis situation. This year alone we helped over 12,500 […]