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Posts tagged: campaigns

Becoming a ‘virtual’ volunteer

Sue Hillman, Policy and Campaigns volunteer, has had to work from home since the start of lockdown. She describes what it has been like to work as a virtual volunteer. “I started volunteering with Citizens Advice Westminster back in 2012 and generally I work with them around 8 months a year as I head to […]

Want to cut your water bill?

Water is the staff of life – so says the old saying!  So it is no surprise that the cost of their vital  water supply is a key issue for many Westminster tenants. Last year’s successful legal challenge to overcharging by Southwark Council in the case of  (Jones v London Borough of  Southwark (2016) EWHC457 […]

Compensation and backdated benefits for vulnerable client

Citizens Advice Westminster has achieved a significant win for a client in its first Putting it Right challenge to the Department of Work and Pensions (DWP).  After over nine months of stress and anxiety caused by the long drawn-out process and a catalogue of administrative and assessment errors, the client finally received an apology, £100 […]

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