Welcome to Westminster Citizens Advice Bureau

Westminster Citizens Advice Bureau is a registered charity which provides free, independent and confidential advice to residents of the City of Westminster.

We also run a London-wide advice service for Thames Water customers who are experiencing fuel debts of any kind (not limited just to water bills).

We provide information and advice on a wide variety of subjects, including welfare benefits, debt, housing, employment, consumer matters, immigration & nationality, relationships & family, and taxes.

Westminster CAB does not charge clients for the advice it gives. When you contact us, one of our assessors will take you through a brief assessment to identify the most appropriate way we can help you. This could be by:

  • helping you to find and understand the relevant information
  • pointing you to a specialist organisation
  • making an appointment for a further in-depth discussion

If we're best placed to help, we'll make another appointment for you to meet with one of our advisers, who will help you until your problem is resolved.

Have you visited the Westminster CAB? Please complete our survey and give us your feedback.


Westminster Advice Services Partnership: WASP

Westminster Citizens Advice Bureau, Age UK Westminster, Migrants Resource Centre and Royal Association for Deaf People are working together to provide advice which is free, independent, confidential and impartial and available to local residents.

Visit the new WASP website

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