Welcome to Westminster Citizens Advice Bureau

Westminster Citizens Advice Bureau is a registered charity which provides free, independent and confidential advice to residents of the City of Westminster.

We also run a London-wide advice service for Thames Water customers who are experiencing fuel debts of any kind (not limited just to water bills).

We provide information and advice on a wide variety of subjects, including welfare benefits, debt, housing, employment, consumer matters, immigration & nationality, relationships & family, and taxes.

Westminster CAB does not charge clients for the advice it gives. When you contact us, one of our assessors will take you through a brief assessment to identify the most appropriate way we can help you. This could be by:

  • helping you to find and understand the relevant information
  • pointing you to a specialist organisation
  • making an appointment for a further in-depth discussion

If we're best placed to help, we'll make another appointment for you to meet with one of our advisers, who will help you until your problem is resolved.

Have you visited the Westminster CAB? Please complete our survey and give us your feedback.

London legal walk

Westminster CAB take part in London Legal Walk 2014

We are proud to be taking part in the London Legal Walk 2014, run by the London Legal Support Trust.

The 10th London Legal Walk is a 10km "after work" walk that raises funds for charities that provide free legal advice for those in need in London and the South East. In the 10th Anniversary year the walk, led by the Lord Chief Justice and an array of legal luminaries, aims to be bigger and better than ever with a target of 10,000 walkers. Can you help us reach that?

Sponsor our volunteers through Virgin Money


Westminster Advice Services Partnership: WASP

Westminster Citizens Advice Bureau, Age UK Westminster, Migrants Resource Centre and Royal Association for Deaf People are working together to provide advice which is free, independent, confidential and impartial and available to local residents.

Visit the new WASP website

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