Universal Credit in Westminster
Universal Credit will start in Westminster in June. The new system replaces six existing benefits:
Check out if you are eligible
You can call us for information on 0300 330 1191 (Calls to this service cost the same as calling 01 and 02 numbers.)
You can read details of how to apply
- How is it paid
- How does it work for couples
- How does it work if you are self employed
- Moving from other benefits
Preparing for your Jobcentre interview
You’ll need to go to an interview at a Jobcentre to finish your application – this is sometimes called a ‘work search interview’ or ‘claimant commitment interview’.
The interview will be with a member of staff who’ll become your ‘work coach’ while you’re getting Universal Credit. You’ll meet your work coach regularly – they should support you and help you find a job.
How to get on-line – free digital training
If you are wondering how to get on-line to create your account our booklet Universal Credit Services in Westminster contains information on where you can go for free digital training in every ward in Westminster.
If you have limited or no IT skills, this will give you the confidence to be able to manage your relationship with the DWP.
To log on and create your Universal Credit account, you will need an email address.
Prepare to create your account
The video below will tell you what personal and financial information you will need to have ready when you log on for the first time.
For full information on the new process and how this will affect you visit the DWP Universal Credit website.
Citizens Advice Westminster Adviceline
If you need to seek further information you can call our Adviceline on 0300 330 1191.