Skip to content Skip to footer

Universal Credit in Westminster


 Universal Credit will start in Westminster in June. The new system replaces six existing benefits:

Universal Credit

Check out if you are eligible

You can call us for information on 0300 330 1191 (Calls to this service cost the same as calling 01 and 02 numbers.)

You can read details of how to apply

You can find out:

  • How is it paid
  • How does it work for couples
  • How does it work  if you are self employed
  • Moving from other benefits


Preparing for your Jobcentre interview

You’ll need to go to an interview at a Jobcentre to finish your application – this is sometimes called a ‘work search interview’ or ‘claimant commitment interview’.

The interview will be with a member of staff who’ll become your ‘work coach’ while you’re getting Universal Credit. You’ll meet your work coach regularly – they should support you and help you find a job.


How to get on-line – free digital training

If you are wondering how to get on-line to create your account our booklet  Universal Credit Services in Westminster contains  information on where you can go for free digital training in every ward in Westminster.

If  you have limited or no  IT skills, this will  give you the confidence to be able to manage your relationship with the DWP.

To log on and create your Universal Credit account, you will need an email address.


Prepare to create your account

The video below will tell you what  personal and financial information you will need to have ready when you log on for the first time.

For full information on the new process and how this will affect you visit the DWP Universal Credit website.
Citizens Advice Westminster




Citizens Advice Westminster Adviceline

If you need to seek further information you can call our Adviceline on 0300 330 1191.



Translate »