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Posts tagged: remote working

Delivering services for clients during Covid lockdown

Dee Conaghan, Trustee Board Chair, describes how Citizens Advice Westminster has responded to the challenges of maintaining service delivery in a virtual world. “This has been a period of intense change and challenge. As a result of the coronavirus pandemic, like so many organisations, charities and businesses, we ceased our face-to -face work, and by […]

Remote control in licensing hearings

The Licensing Advice Project at Westminster Citizens Advice is the only service of its kind in the country.  During the Covid crisis it has had to switch to virtual hearings. Project Solicitor Richard Brown describes the challenges. The  Westminster Licensing Project provides advice, assistance, information and representation to residents and businesses on their rights and […]

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