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Posts tagged: Focus

Delivering services for clients during Covid lockdown

Dee Conaghan, Trustee Board Chair, describes how Citizens Advice Westminster has responded to the challenges of maintaining service delivery in a virtual world. “This has been a period of intense change and challenge. As a result of the coronavirus pandemic, like so many organisations, charities and businesses, we ceased our face-to -face work, and by […]

Remote control in licensing hearings

The Licensing Advice Project at Westminster Citizens Advice is the only service of its kind in the country.  During the Covid crisis it has had to switch to virtual hearings. Project Solicitor Richard Brown describes the challenges. The  Westminster Licensing Project provides advice, assistance, information and representation to residents and businesses on their rights and […]

Focus Newsletter – Winter 2018/19

Year ends on all-time high for Citizens Advice Westminster New wiser money project for Westminster residents Money talks around Westminster  Our Wiser Money team had a busy end to 2018, with their “Talk Money” sessions taking place around Westminster, including the Talk Money Conference with Martin Lewis! Shaping up for the future – building community […]

Still feeling the heat

The high summer temperatures have now dropped but many of our clients are still feeling the heat – but this time from the introduction of Universal Credit (UC) across a number of wards in Westminster.   We are monitoring the impact of the roll-out and how clients are coping with the new processes. Our adviser […]

Practical support for clients at launch of Universal Credit

Universal Credit (UC) was launched in a number of wards in Westminster on 20 June and Citizens Advice Westminster has been monitoring the impact of the roll-out and supporting residents who need to register under the new system to receive their benefits. November will see the completion of the roll-out in Harlesden, NW6, W9, and […]

Navigating the money management maze

It’s never too early to learn how to manage your money wisely to prevent financial difficulties from hitting you later in life. That was the message for a group of thirty-nine 15-17 year olds at a workshop at Westminster Reference Library on 10 August, where Citizens Advice Westminster’s Financial Capability team addressed the topic of […]

Another busy year for our Licensing Advice Project

Another busy year for our Licensing Advice Project which has been supporting residents in their issues with licensing, gambling and “sexual entertainment venue” applications since 2005. Specialist licensing solicitor Richard Brown explains: “There were 138 new enquiries opened. We represented residents at 63 hearings, made written submissions in advance of 3 hearings which we were […]

Preparing for two major changes

Welcome to the Spring 2018 issue of Focus where we report on our key activities over the past quarter.  We are gearing up for two major changes to our work and to the lives of our many clients.  The introduction of the General Data Protection Regulations (GDPR) on 25 May means that we have been […]

New chair for Citizens Advice Westminster’s Trustee Board

Dee Conaghan has been appointed as the new Chair of Citizens Advice Westminster and took over from Alan Gorringe at the AGM on 16 November.  Alan has served an impressive nine years as Chair and was congratulated by the meeting for his commitment and valuable contribution to the Westminster bureau. Dee has had a long […]

New advice service for EU nationals in Westminster

Welcome to our last newsletter of 2017 where we report on what we have been doing during the last quarter of this year. We were delighted to welcome the Right Worshipful Lord Mayor of Westminster, Councillor Ian Adams, to our AGM on 16 November. Thanks to the generosity of Herbert Smith Freehills, this was held […]

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