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Shirley Springer steps down as CEO


Citizens Advice Westminster’s Chief Officer Shirley Springer has announced that she is stepping down from her role with immediate effect.

Shirley started as an adviser and has worked for Citizens Advice for 34 years, all but 3 of them in Westminster.  She has made a huge contribution to the organisation and the range of services it provides to clients in the borough.

Shirley has been instrumental in the development of Citizens Advice Westminster into the successful and effective organisation that it is today.  She was involved in its incorporation in 1995 and with the establishment of a local management committee and Trustee Board, with core funding from Westminster City Council. She also spearheaded the organisation’s move to the more central Paddington location of Conduit Place in 2012 with longer opening hours and enhanced services.

Dee Conaghan, Chair of the Trustee Board said: “We are very sorry to say goodbye to Shirley and we thank her for the tremendous contribution she has made to Citizens Advice in Westminster and for her work across the borough with our stakeholders and partners.

Trustees, staff and volunteers join me to wish her the very best for the future.”


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