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Universal Credit in Westminster

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 Universal Credit will start in Westminster in June. The new system replaces six existing benefits: Check out if you are eligible You can call us for information on 0300 330 1191 (Calls to this service cost the same as calling 01 and 02 numbers.) You can read details of how to apply You can find […]

Advice for Westminster’s under 25 year olds

student volunteers 2018 Rebecca and Ming with Brenda Smith

Citizens Advice Westminster is the charity for everyone in Westminster.  Many young people under 25 who suffer a crisis in their life or have debt, nowhere to live or problems with their landlord, do not know where to turn. We have put together a detailed guide with contact details of the very wide range of support agencies […]

Preparing for two major changes

Focus Newsletter

Welcome to the Spring 2018 issue of Focus where we report on our key activities over the past quarter.  We are gearing up for two major changes to our work and to the lives of our many clients.  The introduction of the General Data Protection Regulations (GDPR) on 25 May means that we have been […]

From volunteer to training supervisor

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Volunteering at Citizens Advice has long been recognised as an effective way to develop new skills and experience and, for many, has been a way into the workforce or to bridge the gap after a career break. Adam Zaki charts his career at Citizens Advice Westminster, where he has progressed from volunteer to Training and […]

Putting it right for a family in crisis

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The knowledge and skills of Citizens Advice Westminster’s money adviser at the North Paddington Foodbank was fully tested when a chance conversation discovered that a recently bereaved client and his two small children were in the middle of a traumatic and tragic family crisis.  Her prompt intervention and persistence meant that she was able to put it right […]

Get ready for June launch of Universal Credit in Westminster

Citizens Advice Westminster is gearing up to provide information and support to clients in the run up and launch of Universal Credit in Westminster in June.    You can call us for more information on 0300 330 1191 (Calls to this service cost the same as calling 01 and 02 numbers.) The new system replaces six existing […]

Supporting the most vulnerable in switch over to Universal Credit

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Supporting the borough’s most vulnerable clients, many of whom have mental health issues, is one of they key objectives of the mental health advisory team at Citizens Advice Westminster.  So it’s no surprise that they are gearing up to make sure that these people are not disadvantaged by the process of switching over to Universal […]

Support us on the London Legal Walk 2018

Legal Walk poster 2018

A team from Citizens Advice Westminster made up of staff, volunteers, and their friends and family will be participating in the London Legal Walk on 21st May. All funds raised will go directly to supporting the life-changing services that we provide free to the citizens of Westminster.  Why not join our team on this prestigious […]

Be a local hero this April!

Local hero campaign poster

Be a local hero this April: check out this exciting opportunity for local fundraisers to win up to £1,000 for Citizens Advice Westminster! Turn your hobby into a fundraiser by taking on a challenge!  This can be as simple as a fun run or more daring like a Skydive.  It is the perfect opportunity to test your […]

Great Legal Bake 2018

legal bake off 2018

Support Citizens Advice Westminster in The Great Legal Bake, 12-16 February 2018 The Great  Legal Bake is back for its annual challenge! Fancy yourself as the office Mary Berry, Paul Hollywood or Nadiya Hussain? Well this is your chance to showcase your culinary talents whilst raising funds to support your local legal advice agency, Citizens […]

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