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Successful debt management


Janet is a mother of 15 year old twins and works full time as a teaching assistant. She came to Westminster Citizens Advice as she was facing severe financial difficulties. Eight years earlier Janet lost her job and while she was searching for new employment she fell into credit card debt. She had two little […]

Foodbank use on the increase in Westminster


Every day thousands of low-income people and families across the UK face hunger, as an unexpected bill or a cash crisis means they have no money for food. As a result, more and more people are turning to foodbanks, according to the latest data from the anti-poverty charity, the Trussell Trust. Between 2016 and March […]

Beware of scams !


Citizens Advice Westminster is spreading the word about scams to help stop more people across Westminster from being conned. The charity is taking part in Scams Awareness Month, a campaign encouraging people to report and talk about scams that runs through July.

Westminster Council’s statement: Fire safety in Westminster tower blocks


We pay tribute to the heroic actions and bravery of our emergency services as they continue to respond to this horrendous incident.
“We are offering all the support we can to our neighbouring borough to help those affected in any practical way we can. This includes Westminster staff working in the respite centres, offering accommodation for those who have lost their homes and access to our housing options service to help with rehousing.

Changing people’s lives


When people find out I volunteer, they sometimes ask what I gain from it since I’m not getting paid. The answer is simple: there is nothing like the feeling of excitement mixed with nervousness you get before a workshop, because you’re wondering who will be there and what the group dynamic will be like.

Adviceline off to a flying start


I am very pleased to report that the service, managed between six local Citizens Advice offices across London, is working very successfully. The aim was to expand our ability to deal with more clients by telephone and to ensure that Westminster residents have more opportunities during the week to speak to an assessor over the phone

Support us on London Legal Walk 2017


Support us on London Legal Walk 2017 A team from Citizens Advice Westminster made up of staff, volunteers, and their friends and family will be participating in the London Legal Walk on May 22. All funds raised will go directly to supporting the life-changing services that we provide free to the citizens of Westminster. Why […]

Take control of your finances


The Wiser Money Advice Service at Citizens Advice Westminster has had a busy start to the year. So far it has held thirteen money management workshops around the borough. “At a time when the latest Bank of England money and credit statistics show an annual rise of around 10% in consumer credit to over £192 […]

Want to cut your water bill?


Water is the staff of life – so says the old saying!  So it is no surprise that the cost of their vital  water supply is a key issue for many Westminster tenants. Last year’s successful legal challenge to overcharging by Southwark Council in the case of  (Jones v London Borough of  Southwark (2016) EWHC457 […]

Keeping the noise down!


Our unique Licensing Advice Project has reported another busy year supporting and empowering residents to deal with a range of licensing and public nuisance issues. The project represented individuals and groups of residents, amenity societies and residents’ associations. Presenting the 2016 annual report to Westminster Council’s Licensing Committee on 22 March, Licensing Adviser Richard Brown […]

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