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First volunteer awarded Policy and Campaigns certificate


Rebecca 12.2.19Rebecca Stacey is the first volunteer  to be awarded the Citizens Advice Westminster’s new Policy and Campaigns training programme certificate.

The research team at Citizens Advice Westminster developed the training so that the work of policy  and  campaigns volunteers could be valued and recognised formally in the same way as other volunteer roles. The team developed the programme based on the work it does merged with the Citizens Advice national office’s research and campaigns  competencies framework.

This certificate, which requires policy and campaigns volunteers to complete a series of research and campaigns related skills and experiences, provides this team of volunteers with a more structured approach to developing their skills.

Chief Executive Shirley Springer said: “We congratulate Rebecca on being the first to receive this new award. We have not put a set timescale on the completion as this will depend on the experience each volunteer brings to the role. Nor is the order of completion prescriptive.

“Our policy and campaigns work is a key component of the work of Citizens Advice as it equips us to campaign for and influence change in public policy and law to improve the plight of many of the most vulnerable in society. So I am delighted that we have developed a formal process for recognising the skills of our volunteers.”


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