Westminster Citizens Advice Bureau Service

Victoria Library Information Hub
2026-03-20 10:00 - 12:00, 2026-03-13 10:00 - 12:00, 2026-03-06 10:00 - 12:00, 2026-02-27 10:00 - 12:00, 2026-02-20 10:00 - 12:00, 2026-02-13 10:00 - 12:00, 2026-02-06 10:00 - 12:00, 2026-01-30 10:00 - 12:00 (Europe/London) | Victoria Library, 160 Buckingham Palace Rd, SW1W 9TR
Drop-in assessment service operated on a first come, first served basis
How can I prepare for my assessment?
Please bring any documents you think may be relevant to your issue.
How long is my assessment?
Your assessment should last approximately 20 minutes.
What to expect at the assessment
Please note this is an assessment only. You will be interviewed by an assessor who will ask some questions to better understand your situation. No advice will be given at this stage, as the assessor’s role is to decide the most appropriate next step for you.
This may include:

Booking you an appointment for advice
Providing you with information, or
Signposting/referring you to another organisation if we are unable to help.

Church Street Library Information Hub
2026-03-18 10:30 - 13:00, 2026-02-18 10:30 - 13:00 | Church Street Library, Church Street Library, 67 Church St, NW8 8EU
Appointments are available for booking 7 days before session start date.
Please speak to Church St Library staff to book an appointment.
How can I prepare for my assessment?
Please bring any documents you think may be relevant to your issue.
How long is my assessment?
Your assessment should last approximately 20 minutes.
What to expect at the assessment
Please note this is an assessment only. You will be interviewed by an assessor who will ask some questions to better understand your situation. No advice will be given at this stage, as the assessor’s role is to decide the most appropriate next step for you.
This may include:

Booking you an appointment for advice
Providing you with information, or
Signposting/referring you to another organisation if we are unable to help.

The session is wheelchair accessible.

Beethoven Centre Information Hub
2026-03-16 14:00 - 16:00, 2026-03-02 14:00 - 16:00, 2026-02-16 14:00 - 16:00, 2026-02-02 14:00 - 16:00 | Beethoven Centre, Office 1, 174K Third Ave, London, W10 4JL

Stowe Centre Information Hub
2026-03-12 09:30 - 12:00, 2026-02-26 09:30 - 12:00, 2026-02-12 09:30 - 12:00 | Stowe Centre, 258 Harrow Road, W2 5ES

The Exchange Information Hub
2026-03-11 15:00 - 17:00, 2026-02-25 14:00 - 16:00, 2026-02-11 15:00 - 17:00, 2026-01-28 15:00 - 17:00 | The Exchange, Ernest Harriss House, 61 Elgin Avenue, W9 2DB
Drop-in assessment service operated on a first come, first served basis
How can I prepare for my assessment?
Please bring any documents you think may be relevant to your issue.
How long is my assessment?
Your assessment should last approximately 20 minutes.
What to expect at the assessment
Please note this is an assessment only. You will be interviewed by an assessor who will ask some questions to better understand your situation. No advice will be given at this stage, as the assessor’s role is to decide the most appropriate next step for you.
This may include:

Booking you an appointment for advice
Providing you with information, or
Signposting/referring you to another organisation if we are unable to help.

The session is wheelchair accessible.

Churchill Gardens Residents Hall Information Hub (Pre-booked)
2026-03-10 09:30 - 12:30, 2026-02-10 09:30 - 12:30 | Churchill Gardens Residents Hall, Churchill Hall, Pimlico, SW1V 3AL, United Kingdom
Appointments are available for booking 7 days before session start date.
Please click here to book an assessment slot.
How can I prepare for my assessment?
Please bring any documents you think may be relevant to your issue.
How long is my assessment?
Your assessment should last approximately 20 minutes.
What to expect at the assessment
Please note this is an assessment only. You will be interviewed by an assessor who will ask some questions to better understand your situation. No advice will be given at this stage, as the assessor’s role is to decide the most appropriate next step for you.
This may include:

Booking you an appointment for advice
Providing you with information, or
Signposting/referring you to another organisation if we are unable to help.

The session is wheelchair accessible.

Lilestone Street Information Hub
2026-03-09 14:00 - 17:00, 2026-02-23 14:00 - 17:00, 2026-02-09 14:00 - 17:00 | Lilestone Street Community Hub, 4 Lilestone St, London, NW8 8SU

Brunel Information Hub
2026-03-03 14:00 - 17:00, 2026-02-03 14:00 - 17:00 | Brunel Happy Hub, Brunel Estate, London, Westminster, W2 5UZ, United Kingdom

The Abbey Centre Information Hub
2026-02-24 09:30 - 12:30, 2026-01-27 09:30 - 12:30 | The Abbey Centre, 34 Great Smith St, London, SW1P 3BU
