Welcome to the Spring 2018 issue of Focus where we report on our key activities over the past quarter. We are gearing up for two major changes to our work and to the lives of our many clients. The introduction of the General Data Protection Regulations (GDPR) on 25 May means that we have been […]
Volunteering at Citizens Advice has long been recognised as an effective way to develop new skills and experience and, for many, has been a way into the workforce or to bridge the gap after a career break. Adam Zaki charts his career at Citizens Advice Westminster, where he has progressed from volunteer to Training and […]
The knowledge and skills of Citizens Advice Westminster’s money adviser at the North Paddington Foodbank was fully tested when a chance conversation discovered that a recently bereaved client and his two small children were in the middle of a traumatic and tragic family crisis. Her prompt intervention and persistence meant that she was able to put it right […]
Citizens Advice Westminster is gearing up to provide information and support to clients in the run up and launch of Universal Credit in Westminster in June. You can call us for more information on 0300 330 1191 (Calls to this service cost the same as calling 01 and 02 numbers.) The new system replaces six existing […]
Supporting the borough’s most vulnerable clients, many of whom have mental health issues, is one of they key objectives of the mental health advisory team at Citizens Advice Westminster. So it’s no surprise that they are gearing up to make sure that these people are not disadvantaged by the process of switching over to Universal […]
Dee Conaghan has been appointed as the new Chair of Citizens Advice Westminster and took over from Alan Gorringe at the AGM on 16 November. Alan has served an impressive nine years as Chair and was congratulated by the meeting for his commitment and valuable contribution to the Westminster bureau. Dee has had a long […]
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Citizens Advice Westminster’s Putting it Right campaign continues to deliver results for its clients. We have successfully supported seven clients since we began this initiative in August 2016 and it is now a key element of our campaign team’s work. When we identify that a client’s issue may well be one that others are struggling […]
Top tips to save energy costs and how to switch and save Westminster residents are the second least likely in the country to switch energy provider and save money. Are you one of them ? If so we run regular workshops to help you do this but we also provide guidance and information on how […]
Money management was on the agenda at a well-being fair at Her Majesty’s Passport Office (HMPO) as part of Citizens Advice’s mission to highlight the importance of financial education. Financial Capability team volunteer Fran presented at the fair on 13 November as part of our Financial Capability Week programme 2017. “When I arrived at HMPO […]
Welcome to our last newsletter of 2017 where we report on what we have been doing during the last quarter of this year. We were delighted to welcome the Right Worshipful Lord Mayor of Westminster, Councillor Ian Adams, to our AGM on 16 November. Thanks to the generosity of Herbert Smith Freehills, this was held […]
