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Personal Independence Payment

Understanding Personal Independence Payment (PIP)

The DWP has developed a series of five short videos for people who are about to claim (or are thinking of claiming) PIP, an overview of the claim process.

Is PIP for you or someone you know?   This video focuses on the steps before the claim and an overview of who might be eligible.

PIP 1 Video


Claiming for PIP   This video looks at the claim process – how you make a claim and the actions you’ll need to take.

PIP 2 Video


Supporting information for PIP   This video focuses on the supporting information you’ll need to send us and why it’s important.

PIP 3 Video


The face-to-face assessment   This video gives an overview of what to expect if you are asked to attend a face-to-face assessment with an independent, qualified health professional.

PIP 4 Video


The PIP decision – key things to know   This video explains how we’ll let you know whether you’ve been awarded PIP or not and any next steps. It also outlines that if you are awarded PIP, it’s important to report any change of circumstances, to ensure the level of benefit you are getting is right.

PIP 5 Video


The videos are available with British Sign Language translation and are accessed here.


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