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EU Nationals Advice Project for residents living in Westminster

In partnership with Westminster City Council, Citizens Advice Westminster together with The Migrants Resource Centre is introducing an advice service for EU nationals living in Westminster. This dedicated service will be available from 8th November 2017.


For advice as a non-British European Union/ European Economic Area national  living in Westminster, you can call our helpline on  020 7706 6019. The line will be open Tuesdays and Thursdays between 11am-2pm (EU language support can be arranged for complex problems).  This service can also be accessed by Westminster Council employees.

If your problem is complex, the adviser on the helpline can book you a further telephone appointment. If you need advice and you inquiry is difficult to explain and you would like to discuss it in an EU language, the helpline adviser can book you a face-to-face appointment with an adviser and translator.

It is important to stress that despite the Brexit referendum result, your rights have not changed. Some laws will change in the future – but not immediately. Everything will stay the same until new laws are passed.

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If you are an EU national living in the UK, your rights to live, work or get benefits will not change unless the government passes new laws. If you are a UK citizen living within the EU or travelling to the EU, your rights will stay the same.

Click on the link to find out more about your rights for: Claiming Benefits as an EEA National and Immigration control EEA NationalsEU

If you are an EU or EEA national you do not need to take any immediate action as there are currently no changes to your status. The laws will be announced in the future and will allow you plenty of time to make preparations if you are affected. We will keep you informed about relevant laws on this page so be sure to check back here regularly and on our Facebook and Twitter pages.

If you think you’ve been discriminated against since the referendum, for example if you have been unfairly refused work or housing, or told your rights have changed, you should contact us for advice. If you think you have been subjected to hate crime – violence or hostility because of who you are you can also contact the helpline.


Please visit the Department for Exiting the European Union website for the latest Brexit information.


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