Advice Shop Opening Times
Free information and advice service for Westminster residents; or those who are homeless (with no connection to anywhere outside Westminster)
From Monday 12 November, Citizens Advice Westminster will run the Advice Shop Service at a centre near you. You can see a range of voluntary and statutory service providers, altogether under one roof!
Get help with benefits and income maximisation; debt and money advice; housing and homelessness; health and community care; employment; immigration and nationality; consumer issues; and crime and noise problems
Our Advice Shop sessions are run in a range of different venues across Westminster during the week, so there will be one near you! Trained volunteers will carry out a brief triage assessment to try to find the best way to help solve your problem. They might provide you with information so you can take action yourself, or help you to get in touch with an organisation that can assist you; or, if it is something we deal with and your problem is complex, they may book you for a ‘Call Back’ or ‘Face-to-face’ appointment with one of our advisers.
Please note that for our outreach venues (i.e. not Conduit Place), we are required to leave the premises at the end of the drop-in session time. This may mean that some venues offer a first come-first served ticketed system to see our team.
Summer Service: the Advice Shop will be closed from 29th July to 2nd August
|Beethoven Community Centre|
London W10 4JL
|13.30 - 16.00|
Doors open at 13.00
Closed on 29 July
|Citizens Advice Westminster|
21a Conduit Place
London W2 1HS
|17.30 - 19.00|
(for employed only)
Closed on 30 July and 27 August
|Church Street Library|
67 Church Street
|10.30 - 12.30|
Closed on 31 July and 28 August
|Churchill Gardens Residents Hall|
Churchill Gardens SW1V 3AL
|10.00 - 12.00
Closed on 1 and 29 August
For those people whose first language is not English and may need language support. There are special opening times when there may be someone who speaks your language.