As of 05 March 2020 Citizens Advice Westminster has put in place precautions following guidance released by Public Health England in relation to the outbreak of Coronavirus (COVID-19).
We will only be able to offer advice and information over the phone or online
EU nationals Advice Project
Information and Advice service on rights to live in the UK for EU nationals residing in Westminster.
Get help online
Our Advisers are available to help you with all your Benefits, Debt, Employment, Housing, Relationships and other issues.Click here
Coronavirus – what it means for you
Policy and Campaigns
Wiser Money Project
Would you like to be able to manage your money better? Do you think you might benefit from some information on budgeting, saving money, how to switch your energy supplier or get cheaper tariffs? Contact our Wiser Money Team.
- The number of people claiming Universal Credit in Westminster has risen 154% since the pandemic began. The local Westminster charity has warned of the “devastating impact” of a scheduled cut to Universal Credit in April. Staff and volunteers at Citizens Advice Westminster have helped nearly 1300 people with Universal …
- Citizens Advice Westminster has appointed Joanna Cain as its new Chief Executive Officer. Joanna has wide experience as a leader in the voluntary sector, most recently as Deputy CEO and Director of Education at the Workers’ Educational Association (WEA) since 2015. She worked closely with community partners and funders, including …
- As a result of Covid-19, some one in seven (14%) of people have fallen behind on essential bills – including energy, water, mobile phone and broadband bills, council tax, rent or mortgage payments – the equivalent of seven million people in the UK, according to research from Citizens Advice. Westminster Citizen’s Advice volunteer adviser …
- Citizens Advice Westminster has been out and about – virtually, of course– in Westminster speaking to residents and stakeholders on key issues such as debt, benefits and housing. Advice Partnership Supervisor Adam Zaki took part in the first ever Westminster City Council’s virtual leaseholder conference on 17 October. The event was opened by …