Skip to content Skip to footer

80 years on and still supporting Westminster residents


Advice Shop logo - finalWestminster residents will now find it even easier to get the vital information and advice they need to sort out their debt, housing, immigration and other life challenging problems.

A new Advice Shop launched today ( Monday 12 November) will provide a free information and advice service for everyone living in Westminster or for those who are homeless, with no connection to anywhere outside Westminster. The service will be delivered across centres around the north and south of the borough.

A number of statutory and voluntary services will all be at the centre to make it easier for people to access a range of providers at once under the same roof. Services include Carer’s Network, City of Westminster’s Trail Blazer Project, Migrants Resource Centre, Shelter and Westminster Councillors.


Citizens Advice Westminster CEO Shirley Springer explains: “ We are delighted to be increasing support for our clients with this service that forms part of the new three-five year information and advice contract we have just been awarded by Westminster City Council. As one of the first advice bureau launched in 1939 at the start of the war, this means we are moving into our 80th year of  supporting Westminster residents and their families to resolve life’s problems such as debt, money, housing and homelessness.  We are also seeing an increase in clients seeking our help to deal with the hardship caused by the recent roll-out of Universal Credit.

“The Advice Shop will provide assistance with debt, benefits, housing and homelessness, health and community care, immigration and nationality issues, consumer problems, crime and noise disturbance.”


Residents can still access Citizens Advice Westminster services in the usual way, through the Adviceline telephone service, via our website or face to face at a drop-in centre.

Download the Advice Shop leaflet


Translate »