Advice and Information
Are you a Westminster resident, including those who are temporarily resident, or those placed temporarily by Westminster Council outside of the borough? Are you homeless, with no local connection to anywhere outside of Westminster?
If you have answered 'Yes' to either of those questions, then we may be able to help you!
The drop-in service is available to all residents of the City of Westminster. It runs from different locations across the borough, so clients can get to us easily from wherever they live in the borough. We can help you to find relevant information via fact sheets or leaflets. If we feel you need further advice, we can book you for an appointment to see one of our advisers, or put you in touch with an organisation if it is something we don't deal with.
|Venue||Monday||Tuesday||Wednesday||Thursday||Friday||1st Sat of Month*|
|Beethoven Community Centre|
London W10 4JL
|13.30 - 16.00|
|Church Street Library|
67 Church Street
|10.30 - 12.30|
34 Great Smith St
|09.30 - 12.00|
|WECH Community Centre|
London W9 3RS
|15.00 - 17.00|
|South Westminster Legal Advice Centre|
246 Vauxhall Bridge Road
London SW1V 1AU
|09.30 - 12.00|
|Westminster Citizens Advice Burreau|
21a Conduit Place
London W2 1HS
|17.30 - 19.00 |
(for employed only)
14.00 - 16.00*
|09.30 - 12.00|
Telephone Information Line
Tel: 08444 771 611
Call for a brief assessment interview with one of our assessors, who will identify the most appropriate way we can help you. If you would prefer a face-to-face intial interview at one of our local outreach venues, we can book this for you over the phone.
|Monday||09.30 - 12.00|
|Tuesday||09.30 - 12.00|
|Wednesday||13.30 - 16.00|
|Thursday||13.30 - 16.00|
|Friday||13.30 - 16.00|
Online Enquiry Service
You can also get advice online. To complete a self-referral, please follow this link and complete the form.
Getting Further Help and Advice
If your issue is more complex, Westminster CAB provides general advice and information on a wide range of subjects, including; welfare benefits, debt, housing, employment, consumer issues, health, education, community care, immigration and family matters. The service is free, confidential, independent and impartial.
Advice Services for Specific Community Groups
Westminster CAB also provides outreach advice services for specific community groups. Please refer to the panel on the right-hand side of this page for further details.
Accessing Our Services
Westminster CAB is wheelchair accessible, and accessible toilet facilities are available.
If English is not your first language, and you feel you cannot discuss your problem in English, please ask a friend or family member who can speak English (someone whom you can trust) to accompany you.
Westminster Advice Services Partnership
Westminster CAB is now a part of the Westminster Advice Services Partnership (WASP), together with Age UK Westminster and Migrants resource Centre. WASP provides advice that is free, independent, confidential and impartial, and available to local residents regardless of race, gender, disability, sexual orientation, age or religion.
To find out more, visit the WASP website